KFC Runs Out of Chicken?

7 05 2009

Not in Lansing this time, but still, I was at the South Cedar Street KFC a few weeks ago and they ran out of chicken they had on special.  This time, a New York City KFC runs out of grilled chicken after too many people come in with free coupons.

Customers at a New York City KFC hoping to redeem coupons for a free meal were disgruntled when the fast-food restaurant ran out of its new grilled chicken, but Internet rumors of a riot were unfounded, a Kentucky Fried Chicken spokeswoman said Wednesday. “Some customers were upset because they couldn’t get their chicken, but there was no riot,” said Laurie Schalow.

Schalow said the Manhattan restaurant on East 42nd Street plans to begin honoring the coupons again Thursday after it resupplies the kitchen.

[snip]

Schalow said the grilled chicken has been a huge success, and the combination of a bad economy and Oprah’s popularity created a “perfect storm.”

“We prepared for it,” Schalow said, noting that a KFC restaurant can only serve so many people during the lunch and dinner hours. “We didn’t prepare for this extreme.”

Really?!  You’re giving away FREE chicken…hell, a FREE meal and you’re surprised about how many people are coming in?  J printed out a couple of the coupons (there’s more than one KFC in the area) and so did her co-workers.  They all went for chicken Tuesday night and with a drink, she got more food than she could eat for less than three bucks.  I got ten e-mails from friends yesterday with the subject line “Lunch is on me” with a link to the coupon. 

I’m surprised it hasn’t happened at more places.





KFC Grilled Chicken

22 04 2009

Well, I didn’t plan on being home again last night, so I had nothing prepared for dinner.  Stupid rain screwing up my work schedule.  I started going through the cupboards to find food when J e-mailed me and said we should try KFC’s news grilled chicken.  It sounded good to me, so about a half hour before she’d be home for dinner, I headed to the KFC on South Cedar Street to pick up a bucket.

A fairly empty bucket of KFCs new grilled chicken

A fairly empty bucket of KFC's new grilled chicken

When I walked in, I was met by a clerk yelling from behind the counter that they were out of dark meat.  Yes, KFC, a chicken place, was out of chicken.  She just said they were out of original and extra crispy and didn’t say anything about the grilled chicken so I waited in line while a few other customers yelled at this poor girl for not having chicken.   I mean, really, it’s not her fault.  She’s not a manager.  She’s not a cook.  She was the poor girl who got stuck at the front register.  Apparently, KFC is running a special on an all dark meat bucket and they got swamped at dinner time and couldn’t keep up. 

When it was my turn to order, I asked if they had the grilled chicken.  She said she’d check and mistook that I wanted an all dark meat bucket.  She told me there wasn’t enough, but when I said I’d rather have the mixed bucket anyway, there was actually enough so I put in an order for the 8-piece meal which included two sides and biscuits.

I paid and waited for my chicken to come up and again, got the pleasure of seeing a number of @*&holes yell at this girl for something she had no control over.  Yeah, it sucks that you’re dinner plans just got ruined, but don’t be a jerk about it. 

Anyway, I grabbed my chicken then went home to wait for J.  I opened up the bucket and was a little disappointed.  It didn’t look anything like it does in the commercial.  The bucket was mostly empty.  At first, I thought I got shorted, but as I pulled the pieces out, I counted eight.  I didn’t get cheated, but the grilled chicken pieces are much smaller than the fried pieces.

A KFC grilled chicken breast

A KFC grilled chicken breast

While I was waiting for J, I ate the whole box of potato wedges which were much better than I remembered.  I felt bad about not waiting for J, but they were good and I was hungry.

When she finally did get home, we dug into the chicken.  It did have a nice grilled flavor, but it seemed a little greasy or slimy to me.  The size was the biggest disappointment.  I ate a whole breast in two bites.  J really liked it and didn’t seem to notice or mind the faults I found with it.  It’s definitely something we would order again, but it’s not going to replace fried chicken.  The healthier option is nice and I hope it sticks around, but it’d also be nice if they could find an efficient way to grill bigger pieces or, at the very least, charge a little bit less for the grilled chicken.  The two sides (I got potato wedges and mac ‘n cheese), biscuits (which are good, but not as good as Popeye’s) and eight pieces of chicken set me back just over $13.  Not a bad prices for a meal that left us with lunch for tomorrow, but not as good of a deal as the fried chicken.





Press Release – KFC Gets Into The Grilled Chicken Business

16 04 2009

I love this idea.  I love fried chicken, but it will be great to have a “healthier” alternative right down the road.  Can’t wait to see what it tastes like.

From a KFC press release….

KFC SERVES UP A SECOND SECRET RECIPE: KENTUCKY GRILLED CHICKEN™
The Unfried Side of KFC: Launch of New Grilled Menu Item Revolutionizes Brand

KFC Declares Monday, April 27 “UNFry Day” and Offers America Free Taste of Kentucky Grilled Chicken Nationwide

LOUISVILLE, KY – Kentucky Fried Chicken, the world’s most popular chicken restaurant chain, announced a second secret recipe has been added to its menu – Kentucky Grilled Chicken (KGC). The announcement made today, at New York City’s famed Friars Club (unofficially dubbed the “UNFriars Club” for the event), marks the launch of this revolutionary new non-fried menu item, which is available in KFC stores nationwide beginning today.

KFC’s Kentucky Grilled Chicken is packed with flavor. It’s marinated and seasoned with a savory blend of six secret herbs and spices and slow-grilled to juicy perfection. The cooking process includes a blend of spices that is proprietary to KFC and utilizes custom-designed, patented ovens, making it KFC’s second secret recipe.

“The introduction of Kentucky Grilled Chicken is a defining moment in our brand’s storied history,” said KFC President Roger Eaton. “KGC is the latest menu innovation that showcases our commitment to meeting our customers’ ever-changing needs while staying true to the standards of high quality and great taste pioneered by Colonel Sanders. This product will transform the industry.” Read the rest of this entry »